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Open Hearts is accredited by the Council on Accreditation (COA) since 2002. The COA accreditation process involves the review of the entire organization based on international standards that were developed in the support of enhanced organizational growth and stability, an unwavering commitment to the health, safety, and rights of clients, and producing high quality, measurable results. COA accreditation is an elite designation that signifies excellence in practice, operations and programs for the care delivered to the individuals and families we serve.